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It's about care and connection. That's why we're here to help get you back to doing the things that you love.

Pride Disability Services can support you in daily tasks and routines that help you to live your life your way, or support you to explore and participate in community-based activities that you enjoy.

Support and Services

Why Pride Disability Services provide Participation in Community, Social and Civic Activities – High Intensity Daily Personal Activities Supports

LGBTIQA+ and Gender Diverse individuals with disabilities face heightened risks of social isolation and other challenges. Here are more examples of the risks they face and reasons why we provide High-Intensity supports at Pride Disability Services: 

  1. Social Isolation: Due to stigma and discrimination related to both their disability and sexual orientation or gender identity, LGBTIQA+ and Gender Diverse individuals with disabilities often experience profound social isolation. 

  2. Discrimination and Stigma: They may face double discrimination—both ableism and homophobia/transphobia—which can severely impact their mental health and access to services. 

  3. Mental Health Issues: Higher rates of anxiety, depression, and other mental health issues are common due to the compounded stresses of navigating multiple marginalised identities. 

  4. Lack of Inclusive Services: Many services are not equipped or trained to handle the unique needs of LGBTIQA+ and Gender Diverse individuals with disabilities, leading to inadequate support. 

  5. Health Disparities: They may experience disparities in healthcare access and quality, resulting in poorer health outcomes. 

  6. Violence and Abuse: Higher risk of experiencing violence, abuse, or neglect both within and outside the home. 

  7. Economic Disadvantage: Facing barriers to education and employment opportunities, they are at a higher risk of poverty and economic instability. 

  8. Family Rejection: Higher likelihood of being rejected by family members, which can lead to homelessness and further isolation.

Providing High-Intensity supports for individuals with disabilities, especially from the LGBTIQA+ and Gender Diverse communities, involves several key elements: 

  1. Addressing Complex Needs: High-intensity supports are designed to address the complex and multifaceted needs of LGBTIQA+ and Gender Diverse individuals with disabilities, ensuring they receive the comprehensive care they require. 

  2. Personalised Care Plans: These supports allow for the creation of personalised care plans that consider both the disability and LGBTIQA+ and Gender Diverse-specific needs, fostering a holistic approach to care. Offering a range of supports, including personal care, mental health services, social support, and assistance with daily living activities, all tailored to the individual's needs. 

  3. Person-Centred Approach: Tailoring support to the unique needs and preferences of everyone, considering their specific disabilities, identities, and circumstances. 

  4. Enhanced Independence: Intensive supports help individuals develop the skills and confidence necessary to lead more independent lives, reducing their reliance on others. 

  5. Improved Mental Health: Providing robust mental health support, including counselling and therapy tailored to their unique experiences, helps mitigate the high rates of mental health issues. 

  6. Community Integration: High intensity supports facilitate greater social integration, helping individuals connect with inclusive communities and reducing social isolation. 

  7. Safety and Protection: Ensuring the safety of LGBTIQA+ and Gender Diverse individuals with disabilities through vigilant care and supervision, protecting them from potential harm, abuse, or neglect. 

  8. Empowerment and Advocacy: Supporting individuals in advocating for their rights and accessing resources empowers them to take control of their lives and fight against discrimination. 

  9. Access to Healthcare: Facilitating access to comprehensive healthcare services that are inclusive and sensitive to both disability and LGBTIQA+ and Gender Diverse needs, ensuring better health outcomes. 

  10. Economic Support: Assisting with employment and educational opportunities, providing pathways to economic stability and independence. 

  11. Family and Caregiver Support: Offering respite and support to families and caregivers, ensuring they are equipped to provide the best care and support to their loved ones. 

  12. Training and Education: Providing ongoing training for staff to ensure they are equipped to offer inclusive, respectful, and high-quality care to all clients, recognising the unique challenges faced by LGBTIQA+ and Gender Diverse individuals with disabilities. 

  13. Collaboration with Community Organisations: Partnering with LGBTIQA+ and Gender Diverse and Disability Organisations to ensure that services are well-coordinated and that individuals have access to a broad network of support. 

  14. Accessibility and Flexibility: Ensuring that services are physically and socially accessible, and that support plans are flexible enough to adapt to changing needs and circumstances. 

  15. Cultural Competence: Training support staff in LGBTIQA+ and Gender Diversity, to ensure they understand and respect the identities and needs of the people they are supporting. 


Incorporating High-Intensity supports within Pride Disability Services ensures that LGBTIQA+ and Gender Diverse Individuals with disabilities receive the comprehensive, personalised, and inclusive care they need to overcome the significant challenges they face and lead fulfilling lives.

Pride Disability Services provides quotes at the High Intensity support rate to help keep participants' budgets on track. This approach ensures that appropriate staffing can be accessed if a participant's circumstances require a more experienced support worker with higher qualifications. By doing so, we can address potential risks and special support needs effectively, ensuring the highest level of care and support for each individual.




Participation in Community, Social and Civic Activities – High Intensity Supports

Support Category #04

These support items enable a participant who requires High Intensity Supports, to engage in community, social and recreational activities in circumstances where a more skilled or experienced support worker is required. They can be delivered to individual participants or to groups subject to the rules set out in the NDIS Pricing Arrangements and Price Limits.  

As well as direct service provision, these support items can be used to claim for:  

  1. Non-Face-to-Face Support Provision

  2. Provider Travel Core – Assistance with Social, Economic and Community Participation NDIS Pricing Arrangements and Price Limits 2024-25 Version 1.0 (published 28/06/2024) Page 58 of 95  

  3. Short Notice Cancellation – 7 days Providers of these supports can also claim for the costs of:  

  4. Provider Travel – Non-Labour Costs using the support item 04_799_0104_6_

  5. Activity Based Transport – Social, Economic and Community Participation Supports using support item 04_592_0104_6_1. 


Support Coordination and Psychosocial Recovery Coaching

Support Coordination and Psychosocial Recovery Coaching

Support Category #07

Support coordination is a capacity building support which helps you to understand and use you NDIS plan to pursue your goals, connect you with NDIS providers, community, and other services.


A psychosocial recovery coach is specifically designed for individuals who have a primary diagnosis of psychosocial disability. Recovery coaches offer a more hands-on approach, using their specific knowledge of mental health services, to ensure individuals receive the best support to reach their goals.

  • Support Coordination Level 1: Support Connection

  • Support Coordination Level 2: Coordination of Supports

  • Psychosocial Recovery Coaching

  • Activity Based Transport

  • Provider travel



Pride Disability Services can provide a hybrid support model to individuals, to utilise their phones, computers, tablets and even social media platforms for supports for the very first time. Support staff can assist individuals to embrace technology to increase their technical and social media skills which allows them to fully participant in the LGBTQIA+ and Gender Diverse communities.  

Here at Pride Disability Services, we recognise at times the difficulties you can have in connecting within the Australian community, engagement in social events, learning new skills, being involved in fun activities, health and fitness planning and advice, living a fun life or even staying socially connected. This can all be socially isolating and detriment to your health and wellbeing. Virtually Pride enables individuals from all walks to life to connect with each other Australia wide.

What are the benefits of Virtual Support?

Supports can be scary at the very least, and choosing Virtual Supports may not be an option for everyone, but while the delivery isn’t face-to-face, the quality of service remains the same at any rate Why be Alone? 

Benefits of Virtually Pride: 

As part of the Virtually Pride programs, Pride Disability Services can assist you to learn new skills, like cooking, learning new ways to connect with the community, budgeting and much more. Participants who have mobility challenges or live remotely, Virtually Pride offers a great alternative to face to face supports to enable our LGBTQIA+ clients to stay safe, feel supported and connected.


Support workers can help you to Virtually access the community and engage in social and recreational activities.  

What kinds of Virtual Support can I expect?

  • Support Coordination 

  • Psychosocial recovery coaching 

  • Life Transition Planning Including Mentoring, Peer-Support, and Individual Skill Development 

  • Innovative Community Participation 

  • Skills Development and Training 

  • Assistance With Decision Making Daily Planning and Budgeting 

  • Assistance With Accommodation and Tenancy Obligations 

  • Assistance with Self-Care Activities 

  • Assistance with Personal Domestic Activities

  • Community Participation Activities 

  • Individual Social Skills Development 

How does Virtual Support work? 

Once you have submitted an expression of interest for supports with Pride Disability Services our Intake Manager will guide you through the whole process.  It will be a smooth transition of information collection to establishing virtual supports to meet your needs. We will work with you and your Support Coordination team to meet your NDIS budget according to your chosen category of supports and we will arrange a meet and greet with a number of our fabulous staff who will be working on your team. When you meet, it’s just like face-to-face: you’ll have an opportunity to check in, continue working on your NDIS Plan goals and get the support you require.


Virtual supports will never replace meeting staff in person, however we can give you  even more choice and control when it comes to getting the right support at the right time – whether you live in Regional or Rural Victoria.

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If you feel you or someone you know would love to join the Pride Disability Services family, fill in the referral form below, or make an enquiry to talk to one of the Pride team about how we can support you to come and be a part of Pride.



To make a referral for supports and services with Pride Disability Services click the link below,

(Refer individuals aged 18 to 65 to Pride Disability Services, Live Life with Pride)

Contact Pride




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09:00 AM - 05:00 PM



24 Hours Pride

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